2. BE A POSITIVE PRESENCE:
Greet people happily and even if you are having a bad day, try not to spread gloom at work. Understand the concept of WOW–watch our words. What you say reflects what you feel and believe. Let your voice be a positive one of encouragement in the workplace. Offer smiles, compliments, and support to others.
*If you are going through a rough time or have experienced a
tragic event, do speak with your supervisor or a trusted
coworker to let her know that you might need support.
3. APPROACH A PROBLEM COLLEAGUE:
If a colleague’s negativity is bringing you down, try approaching him politely. It’s entirely possible he’s making others uncomfortable too, but nobody feels comfortable explaining the problem.
*Keep your statements “I”-focused, such as “I would like to
talk to you about something. I notice that lately you’ve been
talking a lot about what bothers you about your clients. I know
we all have irritations with our clients, but the consistent focus
on negativity is really making it hard for me to stay positive
and energized at work. Would you like to talk about what’s
going on?” Using “I”-statements avoid issuing blame or
sounding judgmental and can keep your coworker from going
on the defensive.
